Where we listen to customer needs
Utilising state-of-the-art, Intelligent Presentation Software (IPS), the travel concierge teams at ARC sales centers offer a comprehensive service to clients regardless of whether they purchase a vacation product during their visit.
The highly trained teams operate under the most rigorous levels of integrity and professionalism ensuring customer satisfaction and consequently a good reputation both within the timeshare industry as well as the wider travel marketplace.
The ARC sales and marketing technology provides incredibly detailed reporting in order to facilitate focused sales management as well as to guide product evolution through in depth customer feedback and communication.
This communication is considered particularly important post sale and all customers are provided with an ARC branded digital tablet loaded with a range of useful travel apps including an ARC News Widget to ensure an ongoing and engaging relationship.